Shipping policy

Thank you for shopping with us. Please read our Shipping Policy carefully to understand how and when your order will be delivered.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order has been processed, you will receive a confirmation email with tracking details.

Please note: During busy periods or product launches, processing times may be slightly longer.

Shipping Locations

We currently ship to:

  • United Kingdom

(International shipping may be added in the future.)

Shipping Times

Estimated delivery times once dispatched:

  • UK Standard Shipping: 2–5 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or peak periods.

Shipping Costs

Shipping costs are calculated at checkout.

Tracking Information

Once your order has been dispatched, you will receive an email with tracking information so you can follow your delivery.

Please allow up to 24 hours for tracking updates to appear.

Delays

While we aim to deliver all orders on time, we are not responsible for delays caused by:

  • Courier issues

  • Severe weather

  • Unforeseen circumstances beyond our control

Lost or Missing Orders

If your order has not arrived within 7 business days after the estimated delivery date, please contact us at:

📧 officialdeenflow@gmail.com

We will investigate the issue and work with you to find a solution.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout.
We are not responsible for orders delivered to an incorrect address provided by the customer